The cities of Kristiansand and Lillesand are neighbouring municipalities in the south of Norway who are working together in the Smart Cities project. Kristiansand has 80,000 inhabitants, while Lillesand has 9,000. Both face the North Sea and support a mixture of electro-metallurgical processing, oil-related industries, and trade and tourism.

On January 18 to 20 Kristiansand, Lillesand and Karlstads municipality conducted a joint meeting to discuss from a general perspective service development in a municipality. The discussions and presentations focused on e-services development (with some demos), Service center, architecture, communication, workflow and the underlying digital scheme.

We in Kristiansand have been busy in WP3 in making digital forms, deciding on new processes and preparing for the autumn work. For the coming period we have 5 new processes to work on, and hopefully do some demo-work in October (live).

Late autumn 2008, Lillesand municipality picked up the project again and started with a steering group commitee. The commitee is consisted by municipal chief executive (CEO), manager of record management group, Head of Information and the CIO.

Kristiansand worked on preparing a digital world for several years. The work so far has been a success, the rate of sick leave has been reduced, the efficiency is increased, the quality of data is increased.

Mapping

The work has now started in Kristiansand. A local steering commity has been established along with a project group.
All fields of responsibility are represented and the search for suitable processses for upstarts are on. As soon as there are choices made for processes these will be presented on this site.