Osterholz-Scharmbeck
Osterholz-Scharmbeck on Publica fair
The PUBLICA consumer fair is today one of the major fairs for consumer in the whole region of Elbe-Weser. Yearly about 50.000 visitors from the whole county, Bremen, Bremerhaven and Hamburg visit this fair. The PUBLICA offers a mixture of different businesses – craft, trade and innovative services / companies.
Smart Cities Pilot - Development of citizen oriented Internet-presence - Osterholz-Scharmbeck
The Internet-presence of the City of Osterholz-Scharmbeck currently is very static, but we plan to expand our Internet-presence into a more interactive tool for citizens’ use. Citizens will be able to apply online for passports/federal ID-cards, for building permits, for the marriage process, and for affidavits.
eGovernment applications and interactivity with the citizens
In the first steps a defined number of processes that require a personal visit to the administration should be automized and completed online.
Processes such as application for passports / federal ID-cards, building permits, marriage applications, affidavits and citizen registration ought to be made available online.
Processes such as application for passports / federal ID-cards, building permits, marriage applications, affidavits and citizen registration ought to be made available online. An evaluation of usefulness and acceptance of the services needs to follow after a defined period.
- Online applications for passports/federal ID-cards
- Online applications for building permits
- Online application for marriage process
- Online application for affidavits
The Internet-presence of the City of Osterholz-Scharmbeck currently is very static. It contains basic information on services relevant for citizens. It is planned to expand the Internet-presence into a more interactive tool for the citizens’ use. For this purpose a survey has been conducted to determine the services needed and appreciated by the citizens of Osterholz-Scharmbeck. This is to be a first step into the development of an eGovernment-environment.
Customer benefits:
Time consuming commuting and application time is being saved. The customer is flexible to use the offered services around the clock and doesn’t have to stick to administration’s office hours.
Performance benefits:
The flow of applications is more regular since office hours are not an issue. Time otherwise spent by the administration personnel tending to customers can now be utilized working on the tasks at hand.
Employee benefits:
More effective working time, more work per unit time done.
Financial benefits:
Potential improvement of processes results in less overtime and therefore less financial burden.
Project benefits:
eGovernment processes are being initiated and evaluated. This shines a light on the acceptance of these kinds of services in the public and the benefits they introduce for citizens and administration.
Osterholz-Scharmbeck
The city of Osterholz-Scharmbeck has more than 30,000 inhabitants and is the county seat of the county of Osterholz. It is one of the smallest counties in Lower Saxony, and is located to the north of the German state of Bremen. The local environment and unspoiled landscapes provides a high potential for recreation and tourism, e.g.
Smart Cities partners create EU service list
The Smart Cities partners are together in Osterholz-Scharmbeck to discuss the creation of a EU product service list and to exchange experience on contact centres. An evaluation framework presented by Edinburgh Napier University will keep track of the outcome and the value of the Smart Cities work.
Germany welcomes Smart Cities partners
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The German cities of Osterholz-Scharmbeck and Oldenburg welcome the Smart Cities partners on 7-8 September. Workshops on product catalogues, evaluation and contact centres will be combined with study visits and informal meetings.
Regional online survey Osterholz-Scharmbeck now available
The online survey concerning the redesign of Osterholz-Scharmbeck’s web presence is available since April 21st 2009 in the German Smart Cities website.
Background of the survey is to improve the city’s web presence. Target is to minimize e.g. ways to public authorities and to provide citizens and other interested groups new services, information and offers from the region.
Local steering group meets in Osterholz-Scharmbeck
On February 9th 2009 a meeting of the steering group concerning the Smart Cities project took place in the town hall of Osterholz-Scharmbeck.
Meeting of the local steering group in Osterholz-Scharmbeck
On January 22nd 2009 a meeting of the steering group took place in the town hall of Osterholz-Scharmbeck concerning the Smart Cities project.
