This workshop is an initiative of DG INFSO, European Commission and will be held March 17, 2010. It aims to encourage the sharing of good practice in the area of efficient and effective eGovernment. In particular, the workshop will take stock of eGovernment good practices related to Measurement – how Member States, Regions and public administrations in general measure their performance (back office) and/or the impact and user satisfaction of the eGovernment services. Ultimately, this workshop will aim to share good practice initiatives, knowledge and experiences on the field as a means of accelerating the uptake of eGovernment services and improving both policy-making and research.

http://www.epractice.eu/en/workshops/efficiency