Workshop wireless services - Groningen

09:00 - 09:20: Welcome, introduction and warming up for our brains

09:20 - 10:20: Part I: workshop on citizen services, facilitated by Carline de Boer

10:20 - 10:30: coffeebreak, check your mail and sms!

Workshop contact centres - Edinburgh

http://www.smartcities.info/wiki/index.php/Workshop_contact_centres_Edin...