The pilot project of the city of Osterholz-Scharmbeck is the development of a citizen oriented internet presence (OS EGov), which will re-shape the city’s current, very static internet-presence. In the future the city’s internet portal will contain basic information on relevant e-services for all citizens and visitors, and will provide an interactive tool for the citizens, local enterprises and all important interest and user groups in the city. Osterholz-Scharmbeck has already conducted a survey of citizens and businesses to identify which services are needed and wanted by different target groups. The demand for a wide range of e-services was identified, including applications for passports, federal ID-cards, building permits, marriage applications, and citizen registrations. These will be made available online in a user-friendly way. Where possible, services that usually require a personal visit to the city administration will be automated and e-services will be made available. The city will implement a geocoded system tool to facilitate the provision of geo-located services, and improve its own processes as the new e-services are developed. These will be the first steps for the city of Osterholz-Scharmbeck to develop a basic and serviceable eGovernment environment, and act as the focal point for the city’s efforts to become a more user-friendly, efficient and modern city for citizens and visitors.